Agile Great – Money Return Policy

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At Agile Great, we are committed to delivering high-quality, transformative training experiences. If for any reason you are not satisfied with a training program you've enrolled in, we offer a transparent money return policy to ensure your peace of mind.

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1. Eligibility for Refund

You may request a refund under the following conditions:

• Full Refund:

  • If cancellation is requested at least  14 days before the start of the training program.

  • If the training is canceled by Agile Great due to unforeseen circumstances.

• Partial Refund (50%):

  • If cancellation is requested within 13 days before the program start date.

• No Refund:

  • If cancellation is requested less than 24 hours before the start of the program.

  • If you fail to attend the session without prior notice (no-show).

  • For self-paced or digital learning programs after access has been granted.

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2. How to Request a Refund

To initiate a refund request, please email agilegreat@gmail.com with:

• Your full name

• Name of the program

• Date of registration

• Reason for cancellation

Refunds will be processed within 7 to 10 business days to the original method of payment.

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3. Transfer Policy

Instead of a refund, you may opt to:

• Transfer your seat to another participant (at no extra cost).

• Reschedule to a future batch of the same program (subject to availability)

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4. Special Considerations

Agile Great may, at its discretion, consider full or partial refunds beyond the stated policy in cases of:

• Verified medical emergencies

• Natural disasters or force majeure

• Organizational bulk bookings with prior agreement

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